Crisis Communications

The strongest crisis strategy is prevention. Vanguard works with organizational leaders to identify vulnerabilities — from complex policies and financial transparency issues to messaging that could be misinterpreted — and reframe them before they escalate.

We support boards and executive teams with readiness plans; media prep; and clear, credible messaging that protects organizational trust and helps keep the focus on mission and values.

Crisis Communications Services

  • Customized crisis communications plans
  • Risk and vulnerability assessments
  • Scenario planning and tabletop exercises
  • Message frameworks and holding statements
  • Crisis response management
  • Real-time media monitoring and social listening
  • Press releases, statements and FAQs
  • Media training and spokesperson coaching
  • Influencer and community engagement strategies
  • Post-crisis brand and reputation assessment
  • Long-term reputation rebuilding strategies

Client Highlights and Blog Posts